Walmart has announced Express Delivery, a new service that delivers items from the store to customers’ doors in less than two hours.
Walmart has accelerated the development of the service in the wake of the Coronavirus pandemic, piloting Express Delivery in 100 stores since mid-April. The service will expand to nearly 1,000 stores in early May and will be available in nearly 2,000 total stores in the following weeks. Express Delivery allows customers to order across more than 160,000 items from Walmart’s food and consumables, to general merchandise assortments such as groceries, everyday essentials, toys and electronics. No contact is required, a delivery driver picks the order up at the store. They deliver to the customer within two hours and no money is exchanged at the door.
Walmart’s Express Delivery service joins its popular pickup and delivery offerings, all three of which are no-contact services for the customer. It relies on the retailer’s team of 74,000 personal shoppers who will pick customers’ orders. This includes additional personal shoppers hired specifically for Express Delivery. Walmart will utilise its existing lineup of delivery providers to take orders from a store to customers’ doors. The service will cost $10 on top of the existing delivery charge. Walmart’s Delivery Unlimited customers will pay a $10 fee per Express Delivery. Express Delivery also builds on the existing inventory of pickup and delivery slots available to customers, creating more opportunity for customers to shop Walmart when and how they want.
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