Wincanton supports Dobbies’ omni-channel strategy

Wincanton

Wincanton has been providing e-fulfilment, store replenishment and final mile home delivery services to Dobbies since 2020, supporting the company’s omni-channel strategy.

Dobbies is one of the UK’s main garden centre retailers with 74 stores across the UK. In 2020, Wincanton created a distribution centre for Dobbies at its shared fulfilment hub in Wigan. According to the company, the solution enhances in-store availability, simplifies business processes, reduces costs and improves sustainability. It also fulfils all direct-to-customer orders, with large products being delivered via Wincanton’s two-person home delivery network. Early engagement coincided with the implementation of a new enterprise resource planning system at the garden centre retailer.

Mark Barnes, Supply Chain Director at Dobbies, said: “Wincanton understands the importance of a flexible and agile supply chain. Its focus on sustainability is also very important, as we progress with our #SustainableDobbies journey.”

Source: Wincanton