The United States Postal Service has reported new delivery performance metrics. For the week ending 19 August, 95.8% of Marketing Mail and 93.6% of First-Class Mail was delivered on-time. Through the reporting period, the average time to deliver a mail piece or package across the nation was 2.5 days.
FY2022 fourth quarter service performance scores covering July 1 through Aug. 19 included:
First-Class Mail: 93.0% of First-Class Mail delivered on-time against the USPS service standard, consistent with performance from the fiscal third quarter.
Marketing Mail: 94.5% of Marketing Mail delivered on-time against the USPS service standard, consistent with performance from the fiscal third quarter.
Periodicals: 86.8% of Periodicals delivered on-time against the USPS service standard, consistent with performance from the fiscal third quarter.
One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to meet or exceed 95% on-time service performance for all mail and shipping products once all elements of the plan are implemented. Service performance is defined by the Postal Service as the time it takes to deliver a mail piece or package from its acceptance into our system through its delivery, as measured against published service standards.
Source: USPS
