Over the course of 2022, Swiss Post staff delivered 194m parcels to all parts of Switzerland or sorted them for international shipping. That represents a decline of 4% y-o-y. According to Swiss Post, this was partly due to subdued consumer confidence, as well as numerous macro factors such as the war in Ukraine, global supply bottlenecks, and normalising e-commerce volumes. According to Swiss Post however, the long-term trend in parcels is upward, albeit less pronounced than in the two years of coronavirus; compared to 2019, Swiss Post carried 30% more parcels last year.

Letter volumes have declined by about one third overall over the last 10 years. As expected, this trend continued in 2022. Swiss Post’s mail carriers delivered a total of 1,745m addressed letters in 2022, a decline of 4% y-o-y. 

In total, Swiss Post created around 230 new jobs in the sorting and delivery of parcels in 2022. It has also brought two new regional parcel centres on stream, in Rümlang (Canton of Zurich) and Buchs (Canton of Aargau). This enabled Swiss Post to sort and deliver parcels to the usual high standard of quality – quickly and reliably – especially in the run-up to Christmas.

Swiss Post can now reportedly sort up to 200,000 small parcels per day in letter centres, following the merger of its letter and parcel organisational units. The company will continue with this focus in the future and invest in its parcel infrastructure. For example, Swiss Post is currently installing a sorting system for parcels at its letter centre in Härkingen. It is expected to start operation this year. 

Source: Swiss Post