Lufthansa Cargo has founded “heyworld” in order to offer custom solutions to the e-commerce industry that go beyond the core business of a cargo airline.
“heyworld” will be Lufthansa’s wholly-owned subsidiary and will be based in Frankfurt am Main. Its services will be especially designed for online retailers, digital marketplaces, online shop operators and forwarders. It will embed Lufthansa Cargo’s conventional airport-to-airport air cargo services into its transport solutions and integrate optional services, such as first and last-mile transfers and handling add-ons.
According to Lufthansa, “heyworld” will be a modular service characterised by convenient access, fast transport times, a high level of reliability, simple customs clearance, end-to-end shipment tracking and pricing at package level.
“We have identified the new customer requirements and developed an additional transport offering for online retailers,” said Stefan Frankenhauser, Head of Product & Service Development at Lufthansa Cargo.
“With our team of logisticians and retail experts, we will be able to create the best transport solutions for cross-border online trade,” said Timo Schamber, Managing Director of heyworld.
Source: Lufthansa Cargo
