Swarovski, the crystal manufacturer and jewellery brand, partners with Kuehne+Nagel for an EMEA fulfilment and distribution centre in Tessenderlo, Belgium. The highly automated distribution centre aims to improve lead times to the market, consisting of Swarovski stores, retailers as well as direct-to-consumer e-commerce.
Next to managing Swarovski’s entire B2B and B2C supply chain, including quality control management and reverse logistics, Kuehne+Nagel also handles value-added services in terms of outbound packaging. This includes refined gift wrapping and customized gift cards typical for Swarovski’s customer experience.
The hub is part of a 70.000 sqm fulfilment centre that is fully operated by Kuehne+Nagel. For Swarovski, the company invested a fully automated shuttle technology and established a central end-to-end transportation management service that covers inbound flows, distribution to the stores and B2C delivery flows.
Source: Kuehne+Nagel
