GXO has announced that it will handle logistics for the nationwide e-commerce of Majestic Wine, the UK’s largest specialist wine retailer. The retailer currently has over 200 stores and 1000 staff nationwide.
GXO Managing Director, UK and Ireland Gavin Williams commented: “We’re excited to add the e-commerce channel to our existing retail supply chain solution for Majestic Wine. We’re using our logistics expertise to efficiently support both consumer channels as well as Majestic Wine’s mission to help its customers discover more wines, beers, and spirits that they’ll love.”
As part of its service, GXO personalises orders — for example, printing a bespoke holiday message on a decorative card that accompanies the order. Majestic Wine has contracted for 68,000 sq ft of dedicated warehouse space in GXO’s eight-building campus in West Hallam, England, where GXO processes all the retailer’s e-commerce orders from the UK and Ireland.
Supply Chain Director for Majestic Wine Sue Roberts said: “We began working with GXO just before the peak season in 2021 and were very happy with their performance. We didn’t start working with GXO on our e-commerce channel until earlier this year, but we’re already seeing the benefits of higher accuracy and productivity, which translates to higher consumer satisfaction.”
Majestic Wine expects daily e-commerce orders to increase significantly ahead of the Easter holiday and again around the holiday season in December.
Source: GXO
