Etihad Cargo has announced that it has entered into Cargo Service Provider (CSP) agreements with ECS Group’s subsidiary company Globe Air to provide customer service, reservations, post-flight support, operations support, accounting and billing support services in the United States, United Kingdom, Germany, Netherlands, Singapore, Indonesia and Malaysia. Etihad Cargo will lead sales activities in those territories through its own commercial organisation.
Furthermore, through ECS Group’s subsidiary companies Globe Air, UniversalGSA and ExpAir, the parties entered into CSP agreements that also cover sales services in Canada, Belgium, Switzerland, Austria, the Czech Republic, Slovakia and the Nordics, as well as Los Angeles and the offline Etihad stations in the United States.
Services under the new agreements will commence on April 1, 2020 across all the above territories, with the exception of the Czech Republic where services are expected to commence on June 1, 2020.
Etihad’s renewed regional distribution strategy is designed for the carrier to lead its own sales and commercial activities in select global cargo gateways, with key leadership appointments made across North America, Europe, Middle East, Africa and Asia. The partnership with ECS Group further supports this strategy through offering various complimentary sales and non-sales support activities.
Source: Etihad Cargo
