DPD UK has announced it has partnered with retail tech company HubBox for a new ‘click & collect’ initiative that will enable retailers to offer the option of a delivery straight to a customer’s nearest DPD Pickup shop at checkout.
DPD UK’s nationwide network of 6,000 Pickup shops includes names like the Post Office, Sainsbury’s, Homebase, Argos, Morrisons, Go Outdoors, Matalan and the Coop as well as a network of independent convenience stores.
DPD UK parcel recipients already have the option to divert a parcel to their chosen Pickup shop using the DPD app or from their parcel notifications if they aren’t going to be home, but this is the first-time retailers in the UK have been able to offer a DPD ‘deliver to shop’ option at checkout.
The initiative comes at a time when more people are returning to the workplace after two years of lockdowns and restrictions, while still relying on online shopping for a wider range of goods than ever before.
The new initiative will enable retailers to integrate HubBox’s plug and play software into their e-commerce website, giving customers the option to search for and select a DPD Pickup location that suits them.
Alternatively, customers can opt for a home delivery as normal and access all DPD’s existing ‘in-flight’ parcel options, including detailing their ‘safe place’, selecting their chosen neighbour for a delivery or diverting the parcel themselves to a Pickup shop, at any time before delivery.
CEO at DPD UK Elaine Kerr comments: “Our reliance on online shopping is greater now than ever. Post-pandemic we need to develop new solutions for parcel recipients, now they aren’t at home all the time. We talk to online shoppers all the time and we know they like our Pickup network with bigger name stores and greater accessibility. As a result, we’ve seen a growth in the number of parcels going into our shops and this is a really smart way of helping retailers meet that growing demand for ‘click & collect’.”
CEO and Founder of HubBox Sam Jarvis adds: “Retailers, now more than ever, understand how much their customers value flexibility and control when it comes to delivery. By using our software, retailers can get up and running in a matter of hours rather than going through a lengthy bespoke development process.”
Source: DPD
