DHL Express has recently opened its first DH-branded, company-owned retail shipping store in Chicago. The 1,800 sq ft DHL ServicePoint facility is located in the heart of Downtown Chicago and within walking distance of CTA bus and rail lines, making it easily accessible and convenient for customers.
There is hope that the new facility will help DHL manage the solid volume growth in the Chicago market – which has already increased 45% over the same period last year (Jan – June), largely driven by business-to-consumer e-commerce shipping as a result of the COVID-19 pandemic. In response to social distancing restrictions, the location also offers safety measures including both staffed-assistance and self-service kiosk.
“Chicago is a critical market for international trade, and the pandemic has caused a further increase in demand of our services due to the surge in online shopping,” said Nemer Abohasen, VP and General Manager, DHL Express – Midwest U.S. “We’re thrilled to be able to extend our capabilities in the heart of Chicago as part of our retail strategy.”
DHL has also opened its first fully branded store in Miami earlier this year, as well as its first mobile ServicePoint in Silver Spring, Maryland – with future plans in place for other retail locations across the U.S.
Source: Deutsche Post DHL Group
