DHL launches online freight marketplace


DHL has launched CILLOX, an online freight marketplace, for its customers shipping road freight within Germany or from Germany throughout Europe.

The online marketplace connects shippers and transport providers on demand, thus increasing efficiency for both by enabling safe and convenient access to a highly fragmented market using a single digital freight platform.

Amadou Diallo, Executive Vice President Value Added Services & Integrated Logistics at DHL Global Forwarding and CEO CILLOX, stated: “Our main objective is to make the platform as convenient as possible in order to simplify our customer’s lives and we will continuously evolve the platform according to user needs and feedback. I’m confident we will shake up the freight forwarding business, and the digital transformation of our industry will benefit all parties involved.”

Shippers get immediate access to pricing information based on their shipment characteristics, availability of trucks and last-booked rates. This enables a better comparison and booking of incoming quotes from transport providers. CILLOX offers the freedom of choice of a marketplace, as shippers choose and book the transport provider that best fits their requirements, and gain a single point of contact with CILLOX as their contract partner.

For transport providers off all sizes, CILLOX provides a platform to present their company’s assets and capabilities to a large audience of shippers so they can find suitable loads to optimize the utilization of their trucks. A dynamic transport quote calculator – derived from a continuously growing real-time database and combined with analysis of transacted data collected over the years – will assist transport companies to make competitive quotes for each shipment and help them succeed in winning the loads they need.

Additionally, CILLOX provides a single interface for tracking, documentation and payment processes. Shippers are able to track fulfillment progress and receive real-time notifications via their personalized dashboard in case of delays, ensuring an improved management of their supply chain and customer expectations. Transport providers can manage transport jobs with their drivers directly via the CILLOX platform, and the CILLOX driver mobile application matches the GPS position of trucks to the pick-up and delivery addresses of their routes, and reminds drivers to confirm crucial milestones or to document issues right when and where it matters. A document scanner integrated into the driver application allows drivers to scan and submit delivery documents with their mobile phone cameras, accelerating payment to transport providers to a matter of days.

Source: DP DHL Group