Nespresso has entered into a partnership with bpost for the delivery and pick-up of capsules from end customers. According to bpost, both companies agreed to partner because of concerns for the environment. CEO of bpost Dirk Tirez commented: “We are the go-to company for customers when it comes to creating eco-friendly personalized logistical solutions. So we are delighted to be able to offer this service to Nespresso customers”.
Coffee drinkers can now put their used capsules into green recycling bags and hand them to the postman or drop them off at their nearest post office. Customers will receive these recycling bags when they order new capsules. Previously, Nespresso coffee drinkers had to go to the Nespresso store or wait for their next order to be delivered to hand over their used capsules. The partnership hopes that this new system will save consumers time and improves the circular flow of capsules. bpost takes responsibility for picking up the capsules and taking them to the recycling company.
As well as picking up capsules, the postmen also deliver Nespresso orders (including capsules, machines, and cleaning products) to homes from Monday to Saturday. Orders that are placed before 23:00 are delivered next day. Deliveries can be made during the day and between 18:00 and 22:00.
CEO of Nespresso Belgium Oliver Perquy said: “Nespresso capsules will now be delivered to our customers’ homes by a familiar face. Our customers can also opt for delivery to one of the 2500 bpost pick-up points or bpost parcel locker locations, which are open 24/7. That enables us to cut carbon emissions by around 30% compared with home delivery. Furthermore, our customers can now have their parcel delivered according to their preferences if they are not home.”
Source: bpost
