Aramex has announced the launch of its latest last mile delivery solution, Aramex Spot, across Saudi Arabia and the United Arab Emirates. As part of its efforts to enhance customer service and to accommodate the growing demand for more pick-up options, Aramex has partnered with commercial locations to utilize their outlets as convenient pick-up/drop-off (PUDO) locations for its customers shipments. The rollout of Aramex Spot comes as part of the company’s commitment to strengthen its last mile capabilities while remaining committed to its asset light structure.
Interested locations sign up to join the Spot network through Aramex’s website; it has already partnered up with commercial locations and expects to grow to 150 Spot locations across KSA and the UAE by the end of 2020.
Commenting on the launch, Iyad Kamal, Chief Operating Officer of Aramex, said, “this latest addition to our last mile delivery solutions will allow the end recipient to conveniently pick-up their shipments from a nearby supermarket, pharmacy or other commercial outlets. […] As for the spot locations, they will benefit from the compensation they will receive per shipment and the increased footfall our customers will drive to their locations”.
The debut of Aramex Spot follows Aramex’s launch of Aramex Fleet in December 2018 and WhatsApp for Business in October 2018, which are efforts to enhance customer experience, digitize and simplify the end-to-end shipment journey.
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