APC Overnight has announced the introduction of two new services, the APC Direct app and APC EXPECT.
The APC Direct app allows customers to book and pay for parcels directly via their phones on the APC Direct service, and also enables full tracking of any parcel sent via The APC Overnight network. The app is currently available for iOS smartphones, with the Android version planned for release in May 2017.
APC EXPECT, powered by Blackbay’s Delivery Connect, is a pre-delivery notification service that provides customers with information on their delivery. This means that UK SMEs can now provide consumers with a confirmation text or email of their two-hour delivery window.
Jonathan Smith, CEO of APC Overnight said: “At APC Overnight, we absolutely recognise that the needs of the consumer are important to our SME customer base and their growth plans. The introduction of these new products demonstrates our continued commitment to provide SMEs with increased options and flexibility for their business and consumers. Coupled with our strong reputation for excellent service, these enhancements will enable our customers to focus on growing their business, supported by APC Overnight”.
Source: APC Overnight