Kuehne + Nagel to manage e-commerce centre for Unilever brand


Kuehne + Nagel has announced it is to begin operating the European e-commerce fulfilment centre for Unilever’s B2C business with the tea brand T.O by Lipton.

Kuehne + Nagel has been chosen by Unilever for the storage and order fulfilment of its recently introduced tea-brewing machine launched under the T.O by Lipton brand. The service scope includes warehousing and distribution services out of the fulfilment centre in Contern, Luxembourg, as well as a range of value added services. These services are expected to include customised packaging to maximise process efficiency and minimise waste. For order processing a pick-by-light system has been implemented which is planned to ensure fast processing times and real time visibility of order status. The distribution to the end consumers is expected to be ensured through a flexible network of European parcel integrators that is to be managed by Kuehne + Nagel in Luxembourg.

Hervé Pignault, Logistics Procurement Manager at Unilever, said of the announcement, “When considering the fact of entering the B2C market for our premium brand T.O by Lipton, Kuehne + Nagel appeared to be the best provider due to its recognised expertise in e-commerce. The high involvement and professionalism of teams in Luxembourg have contributed to a perfect execution on all steps of the supply chain, allowing Unilever to confirm and develop its growth ambition in e-commerce for the coming years.”

Gianfranco Sgro, member of the Management Board of the Kuehne + Nagel International AG, responsible for Contract Logistics, commented, “We are pleased to expand our global partnership with Unilever by implementing the European fulfilment centre for T.O by Lipton. Kuehne + Nagel strategically addresses the logistics needs of global consumer customers through its Centre of Excellence for e-commerce, which develops state-of-the-art supply chain solutions specifically designed for omni-channel business.”

Source: Kuehne + Nagel

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