Ti & Bolloré: The Future Of Freight Forwarding In A Post-Covid World Survey

Recent survey of over 400 industry professionals, in collaboration with Bolloré, reveals that change is coming within the freight forwarding industry. The scope and pace of that change will be unlike anything we have seen since the financial crisis of 2008, accelerating pre-existing trends and re-ordering priorities.

There is clear evidence of major operational shifts in modal choice, freight purchasing patterns, sourcing networks and outsourcing strategies and plans for further changes in the medium term. jConfidence of supply chain professionals in globalization is also at an all-time low, as 39% believe Covid-19 will lead to the end of globalization.

Key Findings:

  • Covid-19 will encourage deglobalization – 39% of respondents agree that Covid-19 will lead to the end of globalization and more local supply chains.
  • Covid-19 has accelerated the shift away from air freight – 28% of respondents will move away from air freight in favour of other transport modes.
  • 64% of respondents plan to make more use of the spot market post-Covid.
  • Over-reliance on geographic locations is a weakness that needs addressing – 31% of respondents planning on identifying alternate sourcing locations.
  • Demand for real-time visibility will be a huge priority for 2021/2022 – a remarkable 76% of respondents believe the crisis has increased their demand for real-time visibility.
  • There will be greater use of digital offerings and the spot market – 25% of respondents will use more digital logistics in the future, 64% plan to make more use of the spot market.

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About the survey:

To understand the direction of change and map the future of the global freight forwarding market, Ti and Bollore surveyed 422 logistics professionals throughout July and August 2020. More than half of the respondents to this survey represent retail and manufacturing shippers that use air and sea forwarding services, while a little less than one quarter are freight forwarders themselves. The remaining survey respondents are primarily from professional services sectors including consultancies and financial institutions. Respondents are globally based, with Europe making up the largest proportion and the Asia Pacific and North America regions also strongly represented.