FedEx and Walgreens, a U.S. drugstore chain, have announced a long-term alliance agreement that will offer access to FedEx drop-off and pick-up services at thousands of Walgreens locations across the United States beginning within the next several months.
Raj Subramaniam, Executive Vice President, Chief Marketing and Communications Officer, of FedEx commented: “Walgreens, with its strong focus on customer care, is the perfect retailer to help us continue to meet the growing demand for convenient, secure dropoff and pickup options, and our research has shown that customers rank pharmacies as a preferred location for accessing their e-commerce shipments”.
He added: “The addition of Walgreens locations to the existing network of FedEx retail offerings will substantially increase customer access to staffed pickup and dropoff locations and enhance convenient access to FedEx Ground and FedEx Express package shipment and drop-off options. We look forward to offering these capabilities to customers, and continuing to meet their e-commerce shipping needs with these flexible options.”
By bringing together Walgreens’ network of retail locations across the country and FedEx as an enabler of the rapidly growing e-commerce economy, this new alliance is expected to expand the options available to consumers to drop off and pick up their FedEx shipments and handle multiple tasks during a single store visit. As part of the FedEx Onsite program, customers will be able to drop off pre-packaged and pre-labelled shipments at Walgreens stores and pick up packages that they direct to their neighbourhood Walgreens.
After an initial, small-scale rollout this spring, Walgreens and FedEx expect to have the program available at thousands of Walgreens locations later this calendar year and chainwide at nearly 8,000 Walgreens stores by the fall of 2018.