Qatar Airways Cargo has designed and implemented a new cargo management system named CROAMIS to manage its end-to-end airline cargo business processes. CROAMIS, the airline’s Cargo Reservations, Operations, Accounting and Management Information System, is a single system serving the airline’s global cargo network. CROAMIS was been developed by Qatar Airways through a co-funded model with global IT services provider Wipro integrating operations across the airline’s supply chain.
The system incorporates business functions including sales, pricing, cargo ground handling, and ULD Management. Akbar Al Baker, Qatar Airways Group Chief Executive, said, “CROAMIS has been developed by Qatar Airways’ IT professionals to meet the specific needs of our growing cargo business, Qatar Airways Cargo, which is today the world’s fifth largest cargo airline.” Adding the system was “designed to anticipate our future business requirements, as well as the technological developments of the aviation industry, CROAMIS will enable further efficiencies in Qatar Airways Groups’ day-to-day business operations, and provides additional analytical information to inform our transportation planning, decision making processes.”
