Yodel partners with Arrow Cars to meet increasing customer demand

Yodel Arrow Cars

Yodel has partnered with Arrow Cars, a UK’s large national private hire company to increase the capacity of its operation as consumers embrace online shopping during COVID-19.

Arrow Cars specialises in airport transfers and is the taxi partner at five UK Airports including Newcastle, Leeds Bradford, East Midlands, Birmingham and Bristol.

The initial three-month trial between the two companies commenced at the end of April, with five Arrow Cars drivers each carrying up to 120 parcels daily for Yodel across the West Midlands. According to Yodel, it has the potential to draw on up to 1,000 Arrow Cars drivers.

Nationwide figures show a surge in online retail sales in March 2020, with 74% growth in average transaction volumes compared with 2019, according to data reported from ACI Worldwide.

Yodel has reported a 25% spike in trade compared to forecasts. Carl Moore, Chief Operational Officer at Yodel, commented on the partnership: “As consumers stay at home during the COVID-19 pandemic, there has been a significant growth in e-commerce. Demand for our services has increased and we are constantly working to develop new agile options to cope with extra volume. Joining forces with Arrow Cars will allow us to provide some additional resource during this period.”

Source: Yodel

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