Gebrüder Weiss has announced the launch of myGW, its new digital customer portal. It is now available to all of the company’s customers in Austria, Germany, Switzerland, the Czech Republic, Hungary, and Slovakia. With its myGW platform, Gebrüder Weiss covers the services of all business areas and, in doing so, provides customers with quick and easy access to the company at all times. This means that, from now on, all communications with the logistics service provider can be handled online. The portal has already been successfully tested by pilot customers since spring 2020. There are plans to roll it out in other countries in the near future.
Launching the myGW customer portal represents another important step in the digitalisation strategy of Gebrüder Weiss.
“We have over 150 locations around the world and rely on the abilities of more than 7,000 employees, meaning that we have a considerable amount of expertise in physically handling transport and logistics orders. We are now able to gradually complement this traditional expertise with new digital offers to enable an unparalleled level of customer satisfaction in the logistics business. With our commitment to operational and digital excellence, it is our aim to offer our customers the best of both worlds and to cement our position as a benchmark for quality in our industry,” said Wolfram Senger-Weiss, CEO of Gebrüder Weiss.
Source: Gebrüder Weiss
