FedEx Freight has announced the expansion of FedEx Freight Direct to more than 80% of the contiguous US population following a pilot in select markets earlier this year. The new e-commerce solution offers delivery of bulky items such as furniture, TVs and exercise equipment by FedEx Freight team members into residences and businesses.
FedEx Freight Direct claims to be the first standardized FedEx service to make deliveries through the door and into homes and will aim to enhance delivery into businesses with new options.
The growth of e-commerce is rapidly changing customer expectations, creating new opportunities in LTL (less than truck load) market. This includes an increase of inbound freight to distribution centres as e-commerce companies build more centres closer to their end customers, as well as deliveries of bulky items to customers who purchase larger items online and expect delivery inside their homes or places of business.
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