After the expansion of its pick-up station network, the total number of DPD lockers in Estonia will increase by 100, which means a total of 207 pick-up stations in Estonia. Last year DPD added 32 new pick-up stations to Estonia and expanded 21 previously existing stations.
“Our goal is to come as close as possible to the people,” said DPD Estonia Country manager Remo Kirss. “Our courier service is already very well optimised. Customers have the ability to track the parcel in real time, how far has the courier gotten with their parcel and when the parcel will arrive. We would also like to reach as close as possible to people, so they don’t have to take a special journey to receive or send their parcel. We will make our network in the big cities and smaller areas more dense and bring closer to our customers.”
Kriss added that a lot of small places will have a pick-up station, where there were not any lockers before, e.g. in Avinurme, Võhma, Klooga, Ahja. The initial plan is to install new Pickup stations in more than 40 different municipalities.
The instalment of new pick-up stations will begin in September and is intended to be finished by the end of March 2021. In addition to Estonia’s 100 new pick-up stations, there will also be 270 new stations total in Latvia and Lithuania. The project’s total investment in the Baltics will reach €8m.
New DPD pick-up stations are the most current model of the producer KEBA, with their most visible difference being its user-friendliness, as the screen is at an angle. Hansab will be responsible for installing the stations.
At the moment DPDgroup has over 46,000 pick-up points (parcel shops and lockers) in the world, after the expansion about 640 of them in Baltics and 206 in Estonia.
According to the latest e-shopper barometer study commissioned by DPDgroup, Estonian e-shoppers use mostly parcel lockers (80% of respondents) compared to other services, Latvian e-shoppers prefer to order parcel to their homes and then in parcel lockers (45% of respondents), and 42% of Lithuanian e-shoppers will order their parcel to the locker.
Source: DPD
