DPD Portugal has announced DPD Now, a new delivery service in partnership with Stuart, the on-demand logistics platform of DPDgroup, which now enters Portugal to offer a new delivery experience.
Through DPD Now, the two companies have come together to provide brands and companies with an on-demand parcel delivery service one hour after ordering in the verticals retail and services, for same-day or scheduled deliveries seven days a week, and slots that extend until 22:00. Customers can now schedule the day they wish to receive their parcel, customising the service to fit it into their daily routines.
DPD states the partnership between DPD Portugal and Stuart responds to an increase in parcels and, consequently, to the growth in delivery volumes, because of the new challenges brought about by the COVID-19 pandemic.
DPD Now service is now available in the areas of Lisbon, Porto, Amadora, Sintra, Cascais, Oeiras and Loures, through a multimodal fleet with 250 vehicles (which include bicycles, mopeds, cars and vans). This partnership foresees, in the future, expanding its area of operation in the country, reaching different cities. In addition, both brands intend to gradually transform its fleet with the acquisition of greener vehicles. In addition, Stuart operates directly in the food segment.
For customers to use this service, the first step will be to register the parcel on the DPD portal or DPDShip. After this step, the system generates and assigns couriers for the order placed. Through the smartphone application, the customer can follow the orders from the moment of collection to delivery. In addition, they will receive real-time SMS notifications regarding the delivery status (pick-up, in-delivery and delivered). In the end, the customer just needs to leave their signature on the application and enjoy their parcel.
Currently, Stuart is present in six countries and 150 cities: France, United Kingdom, Spain, Poland, Italy (from May 2022) and, more recently, Portugal.
Source: DPD
