The Strategic Impact of Reverse Logistics: From Returns to Rewards
With the surge in e-commerce and fast fashion, the significance of effective reverse logistics processes has become increasingly apparent. Recent studies indicate that return rates for online fashion purchases can range from 30% to 60%, a stark contrast to the 8-10% return rates for in-store purchases. Understandably, fulfilment centres, distribution centres, and third-party logistics (3PL) …