Australia Post has planned to recruit more than 4,000 new team members nationally, with 3,500 additional delivery roles (including 350 in regional areas). This includes more than 1,000 drivers and 2,100 staff to help sort parcels, as well as many new customer support roles based in Victoria and Queensland.
With the most recent lockdowns across New South Wales and Victoria driving Australians to shop online in record numbers, Australia Post has confirmed that weekend deliveries will remain in place from now until the end of the year, with up to half a million parcels delivered each and every weekend from now until Christmas.
More than 9m Australians shopped online in the past financial year, with Australia Post’s 2021 Inside Online Shopping eCommerce report revealing almost 32.0% growth year-on-year.
Australia Post Executive General Manager, Community and Consumer Nicole Sheffield said that despite the challenges presented by COVID safety requirements, fewer passenger flights reducing air freight capacity and reliance on overseas postal and delivery services, while customer may be experiencing some delays, the vast majority of parcels were still arriving on time.
Source: Australia Post
