Online retailer Surfdome.com, which offers technical equipment, clothing, footwear and accessories from over 400 surf, snow and skate brands, has renewed its contract with XPO Logistics for the management of its UK-based e-fulfilment operation.
XPO Logistics is expected to continue to be responsible for receiving goods from Surfdome.com’s suppliers, as well as order picking, marshalling, packing, dispatch and returns management. Since 2012, XPO Logistics has managed Surfdome.com’s UK fulfilment operation from its dedicated facility in Wellingborough, Northamptonshire.
To accommodate Surfdome.com’s growth, XPO Logistics has adding a facility, at an adjacent site, to provide a further 30% of warehousing space. In addition, the company has also implemented a next-day express delivery service for UK orders placed before 9:00 p.m.
Justin Stone, managing director of Surfdome.com, said, “XPO Logistics provides us with a flexible e-fulfilment operation that allows us to offer a high quality of service to our customers. By working as a team, we’ve been able to increase sales by offering later ordering times for next-day delivery, which extends the shopping window for our customers. With XPO Logistics’ expansion into another distribution centre to support our increase in volume, we can ensure a consistently superior customer experience while driving sustainable growth across our business.”
Source: XPO Logistics
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