Royal Mail names ‘mail-back Monday’ as the busiest day for returns


Royal Mail has predicted that online returns will jump by more than 50% on Monday 4 January alone, versus the average number of daily returns in December.  

According to the announcement, the prediction is based on the number of returns parcels handled by Royal Mail through its Tracked Returns service, which is used by more than 500 e-retailers for the return of unwanted online purchases. 

Since Christmas, Royal Mail has already handled increased numbers of online returns. The number of parcels returned using the Royal Mail Tracked Returns service increased 41 per cent in the week after Christmas, compared to average number of daily returns in December.

Nick Landon, Managing Director Royal Mail Parcels, said, “Monday is set to be a huge day for mailing back unwanted Christmas gifts and online purchases. We expect the volume of return parcels to jump by more than 50% on this single day. More and more shoppers are using the mail to return their unwanted online purchases. At this time of year the easiest way for many shoppers to return their items is to pop them in the mail rather than tackle the post-Christmas queues.”

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