DHL Parcel has announced plans to expand its service portfolio in Europe by establishing its own parcel network in Austria by 2016. After the Benelux countries, Poland, the Czech Republic and Slovakia, Austria will be the latest market to be tapped by DHL’s European parcel division.
“DHL Parcel is setting the standard for highest quality, unique customer focus and excellent services in Germany’s hotly contested parcel market. And soon, we will able to offer this to Austria’s economy and consumers as well,” said Jürgen Gerdes, CEO of Post – eCommerce – Parcel at Deutsche Post DHL Group. “As the engine behind e-commerce, we have become a key player in an increasing number of countries. It’s now time to make e-commerce even easier, faster and more secure than ever before for everyone in the Austrian market.”
DHL’s plans call for investments in infrastructure in the range of €100m as well as in setting up recipient services such as parcel shops and Packstations. The company also plans to add additional delivery options, enabling Austrian consumers to satisfy their individual needs by making their own choices about how to receive their parcels. One benefit of the expansion identified by DHL will be a reduction in delivery times from Germany to Austria to only one day after being shipped.
DHL Parcel has already taken the first step by moving into its Austrian headquarters in Vienna where Günter Birnstingl, Managing Director Austria, will oversee the network build-out.
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