Taobao Marketplace to use SingPost’s POPStations

Singapore Post announced that it has launched a self pick-up service for Taobao Marketplace Southeast Asia as a logistics solution for customers in Singapore. Taobao Marketplace is an online retailer and part of the Alibaba group.

The self pick-up at POPStation partnership is the first in-depth collaboration between SingPost and Taobao Marketplace since Alibaba Group invested S$312.5m in SingPost as part of a strategic cooperation aimed at improving the efficiency of cross-border e-commerce.

This new service option is in addition to the current option for door-to-door delivery. It is operated at more than 70 of Singapore Post’s POPStations, or pick up points, located throughout Singapore. The service allows local consumers to pick up their parcels purchased from Taobao Marketplace at a preferred time and location at their convenience.

“We are grateful for the support of SingPost which allows us to provide a convenient, localized service for our Singaporean consumers in locations across the city,” said Simon Qi, Director International B2C Division, Taobao International. “We will continue to collaborate in different forms and areas to further improve our platform services and enhance customer satisfaction among local shoppers.”


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