FedEx Express and 7-ELEVEN, a global convenience store chain, have announced a collaboration under which FedEx extends its services to more than 5,000 7-ELEVEN stores across Taiwan. This brings the total number of FedEx retail service points in Taiwan to more than 6,300 together with the more than 1,300 FedEx Authorized Ship Centers at Chunghwa Post offices, Eslite Bookstores, Kodak Express stores and Sir Speedy centres.
The partnership means that FedEx customers are now able pick up packages from 7-ELEVEN’s network at their convenience at no additional charge.
“At FedEx, we constantly look at ways to respond to customers’ evolving needs,” said Michael Chu, managing director, FedEx Express, Taiwan. “Today, customers increasingly ask for flexibility – from the way they ship to the way they receive the package – particularly so in the fast-growing e-commerce market. The retail service network expansion through 7-ELEVEN not only adds to our last-mile delivery capabilities, but also demonstrates our efforts to address the needs of customers.”
The service is expected to bring particular value to e-commerce where online shoppers no longer have to worry about missing the delivery of their purchases with the introduction of this pickup option.
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