JCB renews Norbert Dentressangle contract


Norbert Dentressangle announced that it has been re-appointed in a three-year, multi-million pound contract renewal with JCB to manage the delivery of aftermarket parts for JCB in the UK.

JCB is a manufacturer of construction equipment, producing over 300 types of machines. The company employs over 12,000 people on four continents and sells products in 150 countries. Under the contract Norbert Dentressangle will provide delivery to over a 100 dealer depots in the UK.

JCB has dealers throughout the UK that handle maintenance and servicing, as well as supplying parts, for the company’s yellow diggers and its range of heavy plant machinery. These parts are delivered via Norbert Dentressangle’s Night Distribution service, providing a quick turnaround on repairs and servicing, which helps to minimise onsite downtime if machinery is out of operation.

Operating five nights a week, the service makes evening collections of stock parts and vehicle off-road orders from JCB’s World Parts Centre in Uttoxeter, UK. Norbert Dentressangle then trunks aftersales product to its depot network. Orders are packed into pallet boxes by JCB and integrated into the shared-user network for through the night delivery to ensure dealers receive orders before they open at 7am the next day.

Using Norbert Dentressangle’s order tracking web-portal, JCB management has real time access to delivery data and can easily access all proof of delivery information.

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