DPD UK has announced plans to open its own parcel shop network named DPD PickUp in June 2015. DPD plans to establish its own network of 2,500 outlets which it claims will place a DPD PickUp point within ten minute of most people in the UK. DPD also announced the Numark Pharmacists chain as the first member of the new network.
DPD PickUp will provide three principal service enhancements. Firstly, once the network is operational DPD plans to offer recipients the option to deliver to the nearest DPD PickUp point at the point of sale, as a convenient alternative to a DPD home delivery. Second, a DPD PickUp delivery will be one of the ‘in-flight’ options available in DPD’s text and email notifications ahead of a scheduled home delivery. This will give customers who aren’t going to be present to take delivery at destination the capability to divert their delivery to a DPD PickUp point at any time before the delivery is made. Finally, customers can manage any returns via their local DPD PickUp point.
DPD’s Chief Executive Officer Dwain McDonald said, “This is all about giving our customers choice and a quality experience. In future, we will be able to offer customers a choice between a one-hour timeslot home delivery or a DPD PickUp delivery. We know that some customers can’t be at home for deliveries and they currently use our in-flight options to leave parcels with a specific neighbour or in their chosen safe place. DPD PickUp will give them another option.”
For more information on the e-commerce market take a look at Ti’s latest Global e-commerce Logistics report here.
The world's largest collection of global supply chain intelligence