UPS has announced that it will expand its UPS My Choice service, a customizable online and mobile service through which consumers choose delivery preferences, and the UPS Access Point network, a network of UPS stations from which customers can pick up and send packages prevalent in Europe.
UPS My Choice will now be available to consumers in 15 additional countries throughout North America and Europe. Consumers in Austria, Belgium, Canada, Denmark, France, Germany, Italy, Mexico, Netherlands, Poland, Puerto Rico, Spain, Sweden, Switzerland and the United Kingdom will be able to sign up for the free service.
UPS’s Access Point network is also being extended to New York City and Chicago and will expand rapidly to cover all major US metropolitan markets during 2015. The UPS My Choice and UPS Access Point combined service will also be available in Poland, Italy, Canada and Mexico by the end of October 2015.
UPS My Choice members receive advance delivery notifications informing them of the delivery timing of each UPS package. Consumers also have the ability to reroute eligible packages to another address or reschedule deliveries for a future date before a UPS driver makes a delivery. Consumers can also activate a vacation setting to have packages held and delivered when they return home.
UPS Access Point locations are located primarily at neighbourhood convenience and grocery stores with evening and weekend hours to fit a consumer’s busy lifestyle. The locations selected aim to be approximately 10 minutes or less from the consumer’s delivery address.
UPS drivers, when unable to deliver a package at the consumer’s residence, will leave a note informing them when they can expect to collect their package at a nearby UPS Access Point location. These locations can also be used to send packages. In addition UPS is installing self service lockers with the same functionality in Chicago, US.
Currently, there are more than 12,000 UPS Access Point locations in seven European countries. UPS expects to have 20,000 locations in key markets throughout Europe and the Americas by the end of 2015.
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